For collection: we only accept cash or card on the day of collection. E We do not accept responsibility for any loss incurred as a result of product failure. F It is your responsibility to protect your furnishings and flooring whilst your item is being delivered. We are not liable for any damage to your property.G All appliances must be installed by a gas safe or electrical certified engineer. We are not liable for any installation faults which may occur due to incorrect installation. We are a family business trading with repairs and sales of domestic appliances for over 40 years. We are a well-established company in the South Staffordshire/West Midlands area.