All goods should be checked within 24 hours against damage in transit. Failure to report this to us within this time frame will make any claims void. You can report any damage by getting in touch with us.
Once the return of an item has been confirmed with ourselves, the return has to be completed within 14 days. To speed up the identification of your return, we require your full name and order number to be clearly highlighted on the outside of the packaging, in such a way, that it does not damage the original product or the packaging. You have a statutory duty to take care of the goods.
Damage or distress caused or allowed by you to the product may void your right to return the product. You are responsible for the cost of sending back the goods. They should also be insured in case the goods are damaged during return transit. If the product is damaged in return transit, if insured, you will be able to put in a claim for reimbursement through the carrier.
We can provide any images or information that you require to process your claim. Please note transportation costs may apply. Nearly all our orders arrive on time and in the same excellent condition they left our warehouse. For large items delivered by a 2-man carrier service, the driver will help you unpackage the goods and wait whilst you check them.Please do take advantage of this service so any defects can be reported immediately and the goods taken away and exchanged for a quick resolution. If you do not intend to use your goods immediately, please open and inspect them before storing. NOTE: Please do not try to fit a damaged item/appliance without calling us for advice first.
Faulty Goods On rare occasions products may develop a fault. Our policy for dealing with faulty goods is intended to ensure you get the fastest resolution possible and minimize the time you are without a working item.
The policy for dealing with faulty items differs depending on the product type and when the fault developed. Depending on the above mentioned circumstances we will aim to either repair or replace the appliance. We will offer resolutions according to the timelines outlined by the Consumer Rights Act 2015. Nothing in these terms will affect your legal rights.
Ireland, Isles of man, Isle of Wight & Scilly Isles. Shetland Islands and postal code areas AB37-38 AB41-56 TR25 TR21 IM BT ZE PH50 PH49 PH30-44 PH17-26 PA60-78 PA20-49 KW IV HS KA27-28.The item "Amica AWC300BL 30cm Black Free Standing Under Counter LED 19 Bottle Wine Cooler" is in sale since Thursday, December 12, 2019. This item is in the category "Home, Furniture & DIY\Appliances\Fridges & Freezers\Wine Cabinets/Fridges". The seller is "shipitappliances10" and is located in Mansfield. This item can be shipped to United Kingdom.